Over 15 years in the Automation business and also sell product through our retail outlet in Canada.
We therefore reserve the right to cancel a listing at any time should we sell locally.
If the item description states “Tested”, then we have tested the item as far as we can.
We cannot test for communications and therefore warranty only covers basic functionality.
Eg: VFD's power up and power supplies have the correct output, etc. etc.
New condition items that may be factory sealed but have never been used. Sold As Is (See 1 above )
*Used, pulled from a working application, Sold as is
Items that we know were installed in a working application before decommissioning. We have no knowledge of what happened to them after decommissioning and are supplying them in the condition we received them, except for cleaning. Item condition may range from Like New to marked. All sales are Final (See 1 above )
*Used , pulled from a working application, Tested, Guaranteed NOT DOA
Items that we know were installed in a working application before decommissioning. The items have been cleaned and tested, are working to a basic power up level and are guaranteed to be “Not to be Dead On Arrival” 2
All buyers MUST wait until they receive an eBay invoice before making any payment.
Payment must be made within five(5) days of receipt of invoice.
We accept PayPal, Visa, and Wire/Bank transfer.
Buyers from Asia, Africa, South America must pay via Wire/Bank transfer .
Non-Paying bidders will be reported to E-Bay.
Canadian residents pay 13% HST.
International customers are responsible for all duties, taxes/tariffs if levied by their countries.
Listings that offer free shipping apply to purchases destined for Canadian addresses only.
International buyers including those from the USA do not qualify for Free Shipping.
Same Day shipping and or Rush is available at an additional cost of $75.
International Buyers – Please Note:
International buyers including the USA do not qualify for Free Shipping.
Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the
item up – do not confuse them for additional shipping charges.
We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behaviour.
UPS is our preferred courier, Canada Post is an option but you waive any right to claim against non-delivery or to give us bad feedback if you choose Canada Post.
In the event that your item does not arrive or has been damaged in transit, we must be allowed sufficient time to raise a case with the carrier on your behalf. The time involved depends on the the terms as dictated to us by the carrier. This is a freight issue only.
No third party shipping.
Canadian Buyers – Please Note:
Free shipping applies only to “Buy it now” sales for purchases destined to Canadian addresses only.
Free shipping may not be included on offers that are less than the buy it now price, read any counteroffers carefully.
Free Shipping is by Canada Post only and buyers waive any right to claim against non-delivery or to give us bad feedback if you choose Canada Post.
Any claims for non delivery must be taken up with Canada Post and not Ebay or Paypal.
We can provide proof of shipping but tracking is not available.
Buyers will be required to acknowledge in writing that you understand and agree to these terms if you select Canada Post.
Pickup may be possible, but a $25 warehouse pick-up fee and HST will apply.
No third party shipping.
We are located in CANADA.
Costs are calculated by using www.ups.com/canada and www.canadapost.ca
Buyers should check shipping costs from our postal code N1R7S7 to theirs via the websites above.
We only charge what we are quoted. No handling fee, No packaging fee, Nothing more!
We value our clientele and if you are not happy with your purchase please contact us before leaving any negative feed back and or anything less then five stars. Buyers who in our view leave unfair feedback will be blocked.
2 Returns are only accepted on items listed as 'New', 'New Surplus', 'Used Tested'.
Returns are not accepted on any items that are ' SOLD AS IS '.
Returns only accepted if we have been contacted within the 7 days, NO EXCEPTIONS.
All returns must be accompanied by an RMA number, issued by AES.
Buyer pays return shipping and any duties, taxes and tariffs.
All customers of AES Inc., All Electrical Surplus Inc., through the act of purchase, agree to indemnify and hold harmless it’s parent, partner, affiliate companies, or any of the staff, management, or ownership from any claims, resulting from the application or handling of purchased items, that damages them or any other party in any way whatsoever. No warranty, No liability on all safety items and on all individual boards/cards from any individual system, panels, drives as we do not know what happens to them when they leave our facility. We mark each item with our own code to prevent any possible tampering and to prevent any unscrupulous buyer from swapping their item with ours.