 |
| Q:What is the condition of the item? |
|
| A:All our items are brand new, never used. |
| Q:What is your return policy? |
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| A:We accept returns within 7 days of receipt.
No S&H charges are refunded (NO exceptions)
Buyer is responsible for return S&H charges (No exceptions).
If you purchased and item with Free shipping included and wish to return, you will be reimbursed the price you paid for the item
minus shipping charges to send the item to you. |
| Q:Do you combine shipping? |
|
| A:Yes, we do combine S&H when multiple items are purchased. You MUST make one payment for all items.
Note: Clearance, Best offer and Free shipping items are not eligible. |
| Q:When can I expect my order to arrive? |
|
| A:We ship within 24 hours of payment cleared.
Please check www.usps.com for delivery time, depending on the shipping service you use.
We are not responsible for lost packages. We strongly recommend USPS insurance. |
| Q:Do you ship internationally? |
|
| A:Yes, we do ship Worldwide.
Please check with us for rates if you don't find them in our listing. |
| Q:Are CAMARGO scarves 100% Alpaca? |
|
| A:No, Camargo scarves are a unique blend of 30% Alpaca and 70% Acrylic.
These are soft and elegant scarves at affordable prices. |
| Q:Are all your items 100% Alpaca? |
|
| A:We have items that are 30, 50 or 60% Alpaca as well as 100% Alpaca items.
Please check the item description for more information. If an item listed in our store IS 100% Alpaca it should mention in title or description. We are in the process of updating our listings, please email us if questions. |
| Q:How should I care for my Alpaca Products? |
|
| A:Please go to our "About Me" page for more information. |
| Q:What is an Alpaca? |
|
| A:Alpacas are one of four members of the camel family (camelids) found in South America today. Vicuñas and guanacos are wild camelids. Alpacas and llamas are domesticated camelids. They are a good deal smaller than the more familiar llama, weighing only 100 to 200 pounds at maturity. The alpaca is used primarily as a fleece animal. |
| Q:Do you harm Alpacas to make your products? |
|
| A:No, we do not harm Alpacas or Baby Alpacas to make our products. Alpacas are shaved like Sheeps to use their wool. |
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