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| Q:Domestic Shipping Cost |
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| A:For most items shipping is free and does include insurance. A few of our items do have a shipping charge, but if you buy multiple items we can combine the shipping cost. |
| Q:International Shipping Cost |
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| A:We have changed our shipping policies due to eBay's on-line tracking requirement, we are unable to ship without on-line tracking and at this point only Express Mail international offers that service. Shipping begins at $32, an exact price can be quoted if you are still interested. If you feel this shipping amount is to high please contact eBay |
| Q:When can I expect my order to arrive? |
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| A:We generally ship within 3 business day from receipt of payment. Your order can take up to 3-6 days to arrive from the day we ship it. We use USPS First Class Mail. In most cases. MAKE SURE YOUR MAILING ADDRESS IS CORRECT! |
| Q:Do you combine shipping? |
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| A:We do combine shipping on items upon request. If you intend to buy more than one item in more than a 3-day period apart, let us know and we will hold your earlier items until all are handled. |
| Q:What is your return policy? |
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| A:Items can be returned within 30 days of receipt. Items must be returned in same manner as shipped & paid with same postage as shipped. No refunds will be made on items returned damaged; we are not responsible for damage in transit with postal service. Postal insurance included, notify us if damaged, receipt will be mailed to you for a claim. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Shipping within the USA on most items is free. Contact us for international shipping charges. |
| Q:Do you ship internationally , Alaska, Hawaii, Puerto Rico or APOs? |
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| A:We ship internationally & to Alaska, Hawaii, Puerto Rico and APO addresses. We do have a few exception. Please ask if your country is excluded. Some countries we do not ship to are Iran, Iraq, & Nigeria. |
| Q:Can you ship item to a different address than my confirmed Paypal address? |
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| A:Yes please let us know a valid reason for shipping to another address and we will consider it. |
| Q:How can we pay you? |
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| A:PAYPAL PAYMENTS..which accepts Visa, MC and electronic checks Please use email address asilverh@tampabay.rr.com. Must be shipped to your paypal confirmed address
OTHER PAYMENT OPTIONS....By phone we accept Visa, Master Card, American Express or Discover for next day shipping. |
| Q:If I request a refund, how will it be refunded |
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| A:Refunds will be issued, the same as the original payment method. |
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