Return Shipping is FREE within 30 Days
If for any reason you are not satisfied with your purchase, you may return the item(s), in new, unworn condition within 30 days from the date of delivery for a full refund or an exchange. We will not accept returns after this amount of time.
To Print a Free Return Label on eBay: Go to EBay’s Return Program to request a paid mailing label. Find the item in “My eBay” and select “Return this Item” from the “More” actions drop-down menu. Follow the steps to complete the request.Then, download and print a pre-paid label.
Follow our easy, three-step process:
1. Fill Out The Return Form: This form is included with your order. It must be filled out completely to ensure a speedy return.
2. Package Your Return: Safely handling the item(s) by folding them properly.Include tags and original packaging.
3. Ship Your Package: Print the Return Label from eBay, then Drop-off the package with your local US. Post Office.
That's it!We will contact you the day of arrival with details based on your selection written on the Return Form.
Returned Orders will be delayed, or partially refunded if:
- A Return Form is not included inside the package
- Item(s) are washed, worn, ripped or damaged
- Item(s) do not include tags and original packaging
To make an Exchange:
Write the Item Number and Size of the Product you want to exchange on the Return Form included with your purchase. You can find the Item number at the bottom of the Item's description page. It must equal or lesser value of the original purchase price. Exchanges will ship within 1-2 business days upon the date of return. A new tracking number will be provided. Re-Shipment is Free.
To receive a Refund
Select the "Refund" Option on your Return Form. Refunds are issued the same day the package is received. You will be contacted as soon as this request has been made to the email on the order form.
- Credit Card Purchase can take 3 to 5 business days to transfer
- PayPal payments release funds back account within 24 hours.
Return Address: Apparel Zoo, Inc. 5716 Alba St. Los Angeles, CA 90058