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A: We can accept all major credit cards or debit cards via Paypal.
Q: How do I take my measurements if I want to custom made my costume?
A: Please refer to "How to measure myself" Guide for detailed measuring instruction.
Q: How do I take care of my wig?
A: Costume wigs arrive packed either in a bubble mailing envelope or a box(for prestyled ones). They are sometimes matted, and need to be brushed or slightly restyled before they can be used. . You need to use an extremely wide-tooth comb or wig brush to brush them. For pre-styled ones,we don't suggest you using comb/brush. Pls gently use hands to re-styled them with a little bit hair gel. The best way to keep your wig in the original shape is to put the wig on a mannequin head after you take it out from the mailing box. You can buy a cheap foam mannequin head for under $5 in the market.
Q: Why are your cosplay costumes and wigs more expensive than most Halloween costumes and wigs?
A: Because we only choose the best quality material and every costume and cosplay wig are handmade by our professional tailors and professional hairstylists.
Q: What is combined shipping rate?
A:1. For cosplay costumes, the shipping cost for each additional item will be deducted $15.
2. For cosplay wigs, pls refer the details on item pages.
Q: What is your return and exchange policy?
A: All our cosplay products are inspected carefully before shipping. Cosplay costumes are usually not returnable. We accept exchanges within 7 days only under certain circumstances(Such as defective merchandise;incorrect shipments) . Shipping costs are not refundable and 25% restock fees are applied to calculate exchange value.
Q: If I am not satisfied with the costume, what should I do?
A: Pls feel free to contact us immediately if for any reason you are not happy with our costumes and we will do our best to sovle the problem. Our email address is: info@cosplaystation.ca. | 
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