Postage, Packing & Guarantee.
Post runs are made almost every day, and are placed using proof of postage. Orders usually take 1-2 working days to process and 3-5 days to arrive, therefore please allow;
1-3 days handling + 3-5 days posting.
Int orders may take slightly longer.
Your packages are always neatly wrapped in brown paper bags (we've changed to white recently...), and your fabrics should always reach you in perfect condition.
Postage costs are marked on each item, however; items marked FREE are sent free. Items marked FREE that are purchased alongside items marked not FREE will be charged the usual $4.95 Postage & Packing BUT NOT the usual $2.95 per additional product/cut. Multipacks count as one cut. Postal insurance is optional.
Guarantee.
We guarantee;
- All our products and fabrics will be of the highest quality.
- We will communicate with you regularly and professionally.
- We will do our best to offer the best advice in regard to your needs.
- We will refund you if you are unhappy with the high standard you expect for your hobby.
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