 |
| Q:What is your return policy? |
|
| A:Customer Service is my #1 goal. If you are not 100% satisfied with any part of our transaction, please contact me. I will refund your money or gladly exchange your product.
Thank you so much. |
| Q:Do you combine shipping? |
|
| A:ABSOLUTLEY
I will do my best to give you the lowest possible shipping rate availble.
If I give you a quote and you can find it less expensive please let me know and I will try and ship it that way for you. |
| Q:When can I expect my order to arrive? |
|
| A:I ship out daily, if your item as not arrived with in three or four days, please contact me so that we can try and track it down for you. |
| Q:Do you ship internationally? |
|
| A:Yes I do, I charge actual shipping costs. I ship using USPS please visit www.usps.com for internation shipping quotes. As a reference only: I would estimate 5 yards of ribbon to be about 5 or 6 ounces.. shipping zip code is 70515. |
| Q:Does your ribbon come uncut? |
|
| A:Yes if you order 5 yds of ribbon it will be a continuous length of 5 yds. |
| Q:Do you have a phone number where I can reach you? |
|
| A:337-432-9900
Monday-Saturday
9-5 |
| Q:I purchased your hair bow instructions, when can I expect to recieve them. |
|
| A:The curtousy download is sent immediately upon reciept of payment, if you have not gotten it please contact me asap. |
| Q:Can I pay over the phone with a credit card. |
|
| A:Yes you sure can..
plese call me : 337-432-9900 |
| Q:Do you have a brick and mortar store that I can shop at? |
|
| A:Yes
Ronis BowTique is located at
3005 Basile Eunice Hwy
Basile, La 70515
Pink and Brown Polka Dot building, you cant miss it! |
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