Thank you for viewing our return policy & inquires. NO HASSLE RETURN POLICY within 30 days of purchase for most of items (see detail info for individual listing). If you are not satisfied with your purchase, our team will do their best to make sure you get what you are looking for. Your email request will be responded within 24-48 hours. Our return policy is for exchange or refund. You can exchange for same item or different merchandise. You are also welcome to return it for refund within 30 days from purchase date. Request RMA procedures through eBAY contact form and we'll process exchange or refund upon receipt. If the product is defective, please return it for a replacement. Buyer is responsible for all return shipping charge including DOA. Shipping and handling fee are not refundable. 20% restocking will be applied for non-defective return if request for refund. Company reserves the right to refuse the return item or upgrade/replace the product (better not less)without prior notice. All new power supplies that purchase through from our eBAY store has a 90 days labor and parts warranty. International orders are available not to all countries due to some restrictions. Buyers must pay import duties & taxes if applied. Please email us if you do not see your country is listed.