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Standard Limited
Warranty
THIS WARRANTY IS FOR
THE ORIGINAL CUSTOMER AND IS NOT TRANSFERABLE.
Mac2MacOnline.com (M2M)) warrants to the customer that the products we
sell
shall be free from defects, unless otherwise stated at time of sale,
for the period of 30 days from the date the customer receives the
product. During the warranty period, M2M will correct any
defects and/or failure of the item to conform to the description of the
item at the time of sale. Warranty repairs will be performed at
the M2M repair facility in Chico, California or at a designated M2M
Service Center, whichever is deemed most cost-effective by M2M.
The
customer is responsible for shipping costs when returning product for
repair and M2M will pay return shipping costs back to the
customer. The
customer is responsible for using original or comparable
packaging. Any
Replacement Parts shall be new or serviceably used, and are warranted
for the remainder of the original warranty or fifteen (15) days from
the
date the customer receives the repaired product back, whichever is
longer. This warranty period is not extended as a result of
purchasing
any additional parts/products from M2M or upgrading a M2M product. The
customer must promptly notify M2M if there is a defect in material or
workmanship. M2M must receive notice of all events before
expiration of
the warranty period.
Return Policy
For customers who
purchased products directly from M2M via the website, eBay, telephone
sales or any other method, customer may return defective or
malfunctioning products to up to 30 days from the date of receipt for
repair, replacement or refund. If refund is requested, M2M will not
include any return shipping or handling charges but will include the
original shipping charges to customer. If the products were purchased
from M2M under a written agreement or contract with M2M there may be
different terms for the return of products under said policy. To
return
products please email sales@mac2maconline.com
to
receive a Return Materials Authorization (RMA) number, please have your
original order number or ebay item number ready. Products must be
returned to M2M in
their
original packaging (or comparable packaging). This return policy
is for
defective or malfunctioning products only, if your product is returned
for any other reason the customer is subject to a 20% restocking fee
and is responsible for original shipping fees as well as return
shipping fees. IMPORTANT: If the RMA number is not
written on the outside of the box the shipment will be rejected in
receiving and returned to sender.
The warranties set
forth herein provide the customer specific legal rights. The customer
may have other rights, which vary from state to state. In no event
shall M2M be liable for any indirect, special, incidental or
consequential damages caused by said product. No variation or exception
in the terms stated herein can be made without the written
authorization of M2M. These limited warranties apply to all of M2M
customers worldwide.
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