Shipping and Processing
We do combine shipping for all multiple item orders that are paid for together. Each additional item for all domestic orders ships for free. eBay will automatically adjust the shipping when you proceed to checkout. If the shipping does not come up correct, please contact us and we will adjust it for you. Items paid for seperately do not qualify for the combined shipping cost and will not be refunded.
International orders also qualify for multiple item shipping discount when paid for together. Ineternational shipping is based on weight and size of the items ordered. We will offer all shipping options for the order that are available. We can also ship using FedEx International Economy and FedEx International Priority for many orders. For quotes, please contact us with your postal code and we will be happy to get a quote if available. If the shipping does not come up correct, please contact us and we will adjust it for you. Items paid for seperately do not qualify for the combined shipping cost and will not be refunded.
Large orders shipped to PO Boxes, Alaska, Hawaii, APO and military addresses, Puerto Rico, and other US Territories may be shipped through Parcel Post. If Priority Mail shipping is available, it will be listed as a shipping option.
US, Puerto Rico, and other US territories are shipped to using US Postal Service (First Class Mail, Priority Mail, Express Mail) or FedEx. US Postal Service does not guarantee a shipping time for their services. Please allow up to 30 days for the item to arrive.
Mark Twain Hobby reserves the right to have packages signed for upon delivery. The customer also has the right to request a signature upon delivery. We can not demand that a shipper leave the package at the location without obtaining a signature.
Packages shipped internationally are done using International First Class Mail services, International Priority Mail, International Express Mail, and FedEx Express International Service. Packages shipped through International First Class Mail can take up to 45 days to arrive. Please allow that time period for them to arrive.
Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" – US and International government regulations prohibit such behavior.
Accounts are created for all orders that are placed through Mark Twain Hobby Center on eBay. The account is used internally to process and ship the order out to you. By purchasing from Mark Twain Hobby Center on eBay, you are agreeing to our terms and conditions and to have an account created within our system. You can request to have the account deleted, but this does not guarantee that all information is removed from our system as we keep order information for past orders. The order information will contain personal information linked to the order such as name, shipping address, and contact information (email and phone number). When an account is created, you will be notified by email to let you know that the account was created and that you can access it if you choose to do so. If you choose not to access the account, it will remain in our system for future order processing for eBay orders.
Mark Twain Hobby Center reserves the right to ship an item through a shipping service other than what is chosen by the customer.