Bread Crumb Link
Star Item

FAQs

Details about item:
What is the condition of this item?
montrealsfinest has listed this item as New with tags.

Do you offer sizing?
montrealsfinest : Yes, we do. Simply contact us via e-mail at montrealsok@hotmail.com or by clicking “contact seller” after you have won the item. In turn, we will send you the revised invoice reflecting the extra fee. Resizing takes 2-3 days and costs 30$ USD. Since shipping time is generally 3-5 days, please allow the additional time for the shipment to arrive.

What is the condition of the item?
montrealsfinest : The item is new.

Is it possible to get a larger size diamond in this ring?
montrealsfinest : The diamond rings are sold as is and the diamonds cannot be changed with another. If you need a specific kind of diamond, contact us about a custom order.

Can you make this item in different metal?
montrealsfinest : The diamond rings are sold as is and the metals cannot be changed with another. If you need a specific kind of metal, contact us about a custom order.

I see a yellow gold ring, can I order it in white?
montrealsfinest : The diamond rings are sold as is and are pre-made. So only the color indicated in the listing is available. If you need a specific kind of ring color, contact us about a custom order.

Are your diamonds conflict free?
montrealsfinest : We exclusively offer diamonds which are carefully tracked from the mines through cutting, polishing, and transport. This ensures that our diamonds enter an uninterrupted chain of custody, and our supply is not corrupted by illicit or conflict diamonds.

Do you use solid gold or gold plated?
montrealsfinest : We only offer solid gold setting for all of our diamond jewelry.

How can you afford to sell your jewelry so cheap?
montrealsfinest : We are major importers and wholesalers. Unlike your local jeweler or department stores that look for high profits, we operate on a low profit margin but with an incredibly high turn over. We feel that it is important to deliver quality goods for un-beatable prices. We ensure to so so, by purchasing impeccable quality diamonds in bulk.

Are the diamonds real?
montrealsfinest : Yes, we only use 100% genuine, mined natural diamonds, not lab created!

What diamond jewelry do you sell?
montrealsfinest : We offer a wide variety of jewelry. To mention a few, we carry: Certified Loose Diamonds, Diamond Engagement Rings, Wedding Bands, Diamond Stud Earrings, Diamond Pendants, Diamond Eternity Bands, Tennis Bracelets, Diamond & Gold Necklaces, Accent Rings (Multi-Stone Diamond Rings, Solitaire Diamond Rings, Great gifts & Custom Made Jewelry.

How long will it take to get my item?
Shipping to: CA, H4A2X7
Shipping serviceEstimated delivery*
Expedited Int'l Shipping
Varies for items shipped from an international location
Seller ships within 4 days after receiving cleared payment

*The estimated delivery time is based on the seller's handling time, the shipping service selected, and when the seller receives cleared payment.
*To get a delivery estimate for a different location, go back to view item and change your location.

Where do you ship from?
This item ships from Montreal, QC, Canada.

Do you offer international shipping?
This seller offers international shipping.

What countries do you ship to?
This seller ships to the following countries: Worldwide

How much does it cost to ship to my country?
To get an estimate of how much it costs to ship to your location, go to the shipping details for this item.

When can I expect my order to arrive?
montrealsfinest : After payment clears, your purchase is processed. Once item is shipped, tracking is added to Paypal & shipping takes APPROXIMATELY 3-5 business days.

Do you ship internationally?
montrealsfinest : Yes, we ship internationally.

How much are shipping charges?
montrealsfinest : 20$ when shipping to Canada, 30$ to the US and 55$ overseas.

Do you combine shipping?
montrealsfinest : Yes, our system will combine shipping when it is available. This is due to the value of insurances per parcel.

Which company do you use to ship your items?
montrealsfinest : All items are shipped with Canada Post express mail, with tracking.

What factors can delay order delivery?
montrealsfinest : Resize, customization of an item for you, holidays.

Will I be e-mailed a tracking number when my order ships?
montrealsfinest : Tracking will be added through paypal. You will get an e-mail notification with the details of your shipment.

Pay for item:

How do I pay for my purchase?

montrealsfinest accepts the following payment methods:

Can I pay with a eBay gift card or gift certificate?
Yes, you can pay for this item with an eBay gift card or gift certificate.

How do I confirm that my eBay gift card, gift certificate or coupon was applied to my order?
Your coupon, gift card, or gift certificate will be applied during checkout. After you purchase the item, you can go to order details in My eBay to verify this information.

What forms of payment do you accept?
montrealsfinest : We accept PAYPAL: If you are not a member, please join. It is quick, safe and easy.

Payment was sent a few days ago, Have you received it?
montrealsfinest : PAYPAL payments are immediate and usually post to our account. If you have sent your payment via echeck, please allow 7 days for your echeck/payment to clear.

Returns:

What is the return policy?

montrealsfinest accepts returns. Items must be returned within: 14days. Refunds will be given as money back. The buyer pays for return shipping. montrealsfinest's return policy is shown belowmontrealsfinest: We offer full refunds on all purchases, no questions asked. Items must be received in their original condition and with the appraisal included. The item must be returned insured and must be received within 14 days of buyers receipt. Please allow up to 5 business days for us to process the full refund in order to allow us to inspect the returned diamond. Please do not bid on our auctions if you do not accept our return policy. Refunds will be made for purchase price only.

What is your return policy?
montrealsfinest : The item must be returned within 7 days to get a full refund. It must also be returned as described on the Ebay listing.

Other:

Why Buy from MontrealsFinest?

montrealsfinest : We are diamond wholesalers, so you will be buying high quality goods directly from the source. We understand that purchasing something online can be intimidating. However, our organization has been operating globally for over 15 years. Rest assured we have achieved this through providing only quality merchandise and excellent Customer service.

What assurance can you give me?
montrealsfinest : MontrealsFinest holds over one thousand positive feedbacks, which represents more than one thousand satisfied customers. What better way is there to rate a store than by the recommendations from satisfied clients ?! Imagine over one thousand items sold that put those many smiles on people’s faces. Just think, you can be next!

If I have a particular model in mind that you do not carry, are you able to custom make it/reproduce it for me?
montrealsfinest : Of course! We can manufacture any item you’d like. Simply contact us at : montrealsok@hotmail.com and make sure to have an image of what you are requesting in a (.jpg) format for us to work with. Also, we will need your ring size (if the item is a ring) and the specifics of the diamond you are looking for.

What is the best way to contact you with questions before I purchase and after?
montrealsfinest : You may e-mail us at: montrealsok@hotmail.com

How soon will you repsond to e-mails?
montrealsfinest : We usually respond to e-mails within 5-12 business hours. If you are emailing us on the weekends and not getting a response, please wait until Monday.

Thank you!
Frooition - www.frooition.com | eBay design, eBay store design, eBay shop design, eBay template design, eBay listing design.