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| Q:Are fabrics suitable for Children's sleepwear. |
|
| A:All fabrics are not suitable for children's sleepwear unless the listing states differently |
| Q:When can I expect an answer to my question? |
|
| A:All questions are answered through Ebay my messages and monitored through my business hours. Sometimes your answer may go to your spam email folder. Also please keep in mind different time zones.
If you haven't heard from me within 13 to 24 hours...there could be a computer or power outage. |
| Q:Why isn't my delivery confirmation showing up right away |
|
| A:Packages are picked up daily. The post office ships them to Grand Rapids, Michigan where they are scanned.
This is usually the day following the day they are shipped.
Sometimes the Post Office will only scan packages once they reach your Post Office.
Delivery Confirmation is not tracking. |
| Q:How much do you have in stock |
|
| A:The quantity available is shown in each listing. If no quantity listed...there is one left in stock. |
| Q:What is the condition of this item |
|
| A:All fabrics are new from the distributor.
Please check listing description for specific information on each item. |
| Q:What is your return policy? |
|
| A:Request for a refund must be made within 7 days of receiving item.
...a 20 % restocking fee will apply for returns due to buyers remorse.
Returned items must be in the same condition as they were sent (ie in smoke free condition, unwashed and uncut)
Refund does not include any shipping charges. |
| Q:Do you combine shipping? |
|
| A:Yes ...I'm always happy to combine your shipping for 7 days. When you are done shopping please request a combined invoice. 2+yds ships for 5.50 if paid in one combined invoice...items paid separately do not qualify for the shipping discount. |
| Q:When can I expect my order to arrive? |
|
| A:Orders ship within 2 business days after payment unless there is a holiday
I ship Monday - Friday. I always email to let you know when your order is shipping.
Please check your Ebay messages or spam mail folder if you haven't received one.
Delivery times are usually 2 to 8 days within the USA. International orders usually between 3 to 6 we |
| Q:How much is the Shipping and Handling Charge? |
|
| A:Shipping and handling is listed on individual listings. |
| Q:Do you ship internationally? |
|
| A:I ship to the US, Canada, Europe and Australia.
I can get up to 9 yards (except for flannels and ex wide widths) in a flat rate mailer for 16.95 to most countries..and to Canada for 12.95...or 27 yards in a flat rate box for 47.95...Canada is 32.95.
All other amounts will be by weight.
Buyer is responsible for all customs duties and tariffs. |
| Q:Customs forms |
|
| A:Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.”
We do not mark merchandise values below value or mark items as gifts in accordance with gov rules |
| Q:A note on color accuracy in pictures. |
|
| A:All monitors convey colors differently.
All attempts are made to have colors appear accurate in pictures and in descriptions.
IF I see a discrepancy of color in a photo....I will mention it in the listing.
Please remember...my description of color may vary from yours.....so please ask if you have a question |
| Q:Sales Tax |
|
| A:Sales Tax will be added for all Michigan state residents on merchandise purchased. |
| Q:What way will my fabrics ship wtih promotional shipping? |
|
| A:Items shipped with promotional shipping will ship best way to your destination. |
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