All our new, used, and out-of-print books are in good reading condition
We recognize that ordering used books on the Web, sight unseen, requires
trust. If you've ever bought books from us, you know firsthand how tough
our standards are. By enforcing strict quality guidelines, we can
guarantee that every book we sell, new or used, is a good reading copy.
If you're not satisfied, simply return the book in its original
condition within two weeks of receipt, and we'll credit your account for
the full amount of the title.
Please note that we do not accept returns on the following: orders for
books in quantities of 10 or more (of the same title); and orders for
books in quantities of 5 or more (of the same title) exceeding a sum of
$300. New books containing software, CDs, DVDs, Cassettes, or other
electronic media that have been opened are also not returnable.
Returns should be directed to:
2720 NW 29th Avenue
Portland OR 97210
100% satisfaction is our goal: ordering, shipping, customer service and
selection. If you are unhappy with your purchase for any reason, please
contact us immediately (link here to firstname.lastname@example.org). We promise to
do everything we can to make things right.