 |
| Q:What is your return policy? |
|
| A:We want you to be satisfied with your purchase. Our products work extremely well when used as directed. Also they work fast, so if you try a small area and aren't getting results you should contact us for help, and for a return send unopened and one 99% full bottle(in plastic bag). We will refund purchase price excluding shipping and handli |
| Q:Do you combine shipping? |
|
| A:Yes, we try to find efficient shipping. We have a combined shipping automated but if the calculator seems wrong send us an email. |
| Q:When can I expect my order to arrive? |
|
| A:We ship usually next business day if not next business day. Please make sure you provide the correct address to avoid delay. Please consider shipping insurance as we can not be responsible for damaged or lost packages. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:Most listings have a calculator. If it is not working please contact us for an accurate quote. |
| Q:Do you ship internationally? |
|
| A:Yes |
| Q:How much product do I need? |
|
| A:We include a chart in our listings. Generally for Presto Pro or Gelcoat Rejuvenator covers 100 sq ft per oz. As a rule a 17' boat or rv needs 4 oz. A auto application for oxidized paint or bumpers needs 4 oz but 2 oz or pen should be fine for scratches. |
| Q:Can you please leave feedback for me? I will do the same as well. Thank you. |
|
| A:We have an automated feedback for after we receive feedback. It saves us time and we believe that fast payers are the best (we ship fast). However as our products require following directions we expect to be asked for help if there is a problem. This communication is critical to allow for a good experience and is the true measure of buyer & seller |
| Q:How do I apply your products? |
|
| A:Our Auto Pro and Gelcoat Rejuvenator are sunlight activated products. They are unique and must be applied per direction. Here is the URL to the tip page in our store: http://stores.ebay.com/Protech-Presto/Application-Tips-4-Presto-HERE.html |
) 
