It is most important to us that you are fully satisfied with your purchase.
We understand that when you buy a product online it may not be exactly as you expected. Therefore if for some reason you are not completely satisfied, you may return your item within 14 days of receipt. We will issue a refund in the same form as we have received payment, excluding the shipping and insurance charges. If your order included the free shipping option, your refund will be less our original shipping costs. Sparkle is unable to accept any returned merchandise that has been visibly worn, scuffed or altered in any way.
When returning an item you must contact us first. We will then send you a return authorization number, and further instructions.
Packages without an authorization number will not be accepted.
Note: Because our jewellery is handmade, items may vary slightly from the actual picture shown. Also keep in mind that some items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.