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  • TelDeal Shipping and Return Policy
  

Shipping

Shipping rates quoted are for the continental 48 states. Alaska, Hawaii, US APO, and US territories may be higher. We welcome international buyers however, international buyers will be expected to pay actual shipping costs. We use UPS ONLY for international buyers so please visit UPS.com to estimate charges before bidding. Applicable sales taxes will be added to shipments within the state of North Carolina.

Most items ship within 24 hours of receipt of payment. Items that require special handling or crating services may take longer. If a handling charge is listed above, this amount is in addition to any shipping charges. Handling or crating charges are fees that we incur to have certain large items crated for shipment. Unless otherwise noted, all shipping rates quoted include insurance.

Finally, we will make every good faith attempt to combine shipping on multiple auctions. This may not always be possible for items located in separate warehouse locations.

Warranty

This product is covered by our warranty, given in the description, against defect. To file a claim include:

  • Your order number
  • TelDeal serial number, See below for example.

Please email this information to rma@teldeal.com

It is our goal to turn every buyer into a repeat buyer. We follow all seller rules and regulations as dictated by eBay. We do not disclose reserve amounts where present.

Unless specifically stated otherwise, all merchandise is GUARANTEED to be as described and to be in working order upon arrival.

Insurance claims for lost or damaged packages are refunded to you and this typically takes four to six weeks. Rarely is a claim ever necessary. We thank you for viewing and buying from TelDeal!

Questions

If you have a specific question that has not been addressed, please contact us directly at ebay@teldeal.com or 1-800-876-4101 (ask for Ebay Department).