Shipping charges in our store reflect handling charges and we strive to offer a fair cost for us to prepare items, fill orders, package and ship. We are now offering many items with free shipping and discounts for multiple item purchases. Let us invoice before payment so we can combine purchases and assess discounts. We are instituting an aggressive campaign to offer merchandise at a fair price and a program to calculate the shipping and handling at a fair price. We primarily use Paypal Shipping in conjunction with the USPS. It provides a more secure and reliable process to track and receive packages. See Store Pages Box (left column) for International and Canada shipping information. We generally ship within 2-4 business days after receipt of payment, sooner if possible. We are closed on Mondays and some Wednesdays and are open most weekends. In special cases, we will accept returns with prior approval. Items priced under $2.00 are nonreturnable. We ask that our sealed bags are returned unopened. Also our counts will be guaranteed when they arrive and cannot be returned when opened. This ensures our accuracy. With regard to one of a kind, unique items, we may inadvertently misplace or sell elsewhere, so we will offer a substitute or a refund to prevent problems. When you see items that are unique, slight imperfections (inclusions) are the things we find beautiful about nature's art, so we will accept returns on items in their original condition with prior approval by us. Shipping & handling are nonrefundable.