Store Policies
The Mending Shed has been providing repairs and replacement parts for over 30 years.
Please contact us if you have questions! We're knowledgable, friendly, and ready to help you find exactly what you need. We can be reached by email through the Contact member link on our Feedback page, or you may call us during normal business hours (Mon-Fri, 9am-4pm Mtn Time, excluding holidays) at 1-800-339-9297, ext 3.
Can't find what you're looking for? We have an extensive stockroom full of parts for all sorts of power tools, shavers, small appliances, and more. If you're looking for something you can't find here, please CONTACT US to see if we have it. If we do, we'll create a listing for you.
Most of all, thanks for shopping at The Mending Shed and we look forward to serving you.
* PayPal 
is our only accepted method of payment. If you wish to use a credit card 
or electronic bank draft, you may do so through PayPal.
* We do not accept money orders, cashiers' checks, wire transfers, or cash.
* PLEASE make sure your eBay shipping address is correct BEFORE you check out.
* Shipping costs can be calculated on the Shipping Tab of each item. Most orders are shipped within 1 business day of receipt of payment. Insurance is included with all packages shipped via UPS. If your order is sent via UPS or USPS Priority Mail, you should receive an e-mail confirmation with a tracking number so you can track your package.
* If you buy multiple items from us, shipping costs can be combined to save you money. In most cases, this is done automatically, but if you have a question, please contact us BEFORE YOU PAY and we will send you an invoice. Shipping discounts are only available when you complete your purchases with a single payment.
Please consult the table below for average shipping times.
| General Notes on Shipping Times Processing and Handling: Please add 1-2 business days for order processing. Orders that are made and paid by 5pm are generally shipped out on the next business day. Delays: Please note that once an order leaves our warehouse, we cannot control shipping transit time. Delays could arise due to UPS/USPS service disruptions or inclement weather. Guarantees: With the exception of UPS 2nd Day air, NONE of the following shipping methods are guaranteed. We DO NOT guarantee shipping times. These figures are simply estimates based on our customers' past experience and normal conditions. If your package is late, you will need to take it up with the shipping company directly. |
| USPS First Class Usually the least expensive option, but only available on smaller items weighing 13 oz. or less. Average delivery time 3-7 days. |
| USPS Priority Mail A good cost-effective option for heavier items. Average delivery time 3-5 days. |
| USPS to International Locations To Canada Delivery time to Canada is usually 7-14 days for Priority Mail, 2-3 weeks for First Class Mail, based on your location, but can take longer depending on customs and other variables beyond our control. To Other International Locations Delivery time can be anywhere from 2 to 4 weeks OR LONGER depending on customs and other variables. Unfortunately there are too many factors involved for us to be able to give you an accurate delivery estimate, but rest assured, we have shipped thousands of packages to over 40 different countries and rarely have complaints other than the occasional delivery delay which is beyond our control. |
| UPS 2nd Day Air If you need your package fast, this option guarantees delivery in 2 business days. If you live in the western United States, please consider using UPS Ground, which isn't guaranteed, but is often just as fast - or faster - than 2nd Day Air (see UPS Ground, below). |
| UPS Ground UPS Ground is usually the least expensive option for heavier items. Delivery times vary from 1-6 days. The map below depicts normal (non-guaranteed) shipping times from our Utah warehouse. If you are located in the western United States, UPS Ground is usually just as fast as 2nd Day Air, but at a much more affordable cost.
If you choose UPS Ground as your shipping method, please consult the following map to estimate the time in transit.
This map is a general representation of UPS Ground transit times in the US. For service availability and to calculate the delivery time for a package shipped between our zip code (84097) and your specific destination, visit ups.com. |
Yes, if shipped to Utah. Sales tax will be automatically added to your order.
We will not accept returns on personal care items, food items, custom made jewelry, and any replacement part that has been installed (vacuum belts, motor parts, etc). For other items, returns are accepted in the original packaging for a 15% restocking fee, so please make sure you are purchasing the correct item. BEFORE RETURNING ANY ITEM, you must call for a Return Authorization Number, otherwise you may not receive a refund. We will not refund shipping. If you have a concern about the item you received, please contact us by email or phone at (800) 339-9297 before leaving negative feedback... We have found that most problems can be solved with a simple phone call.
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