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| Specialization |
The
Music Den specializes
in everything from picks to pianos, guitars to guiros, cables to capoes,
reeds to recording equipment, and anything else you can possibly think
of musically. Over 25 years in the music retail business. |
Terms
and Conditions
Payment and shipment terms may vary on item to item basis. |
| Payment
methods |
Money Order, Visa/MasterCard, Discover, American Express,
Paypal
|
| Shipping
information |
The Music Den will only ship within
United States.
Items
are shipped via UPS ground. Shipping upgrades are available
at additional cost. Items are usually shipped the next business
day (Monday through Friday).
|
| Shipping
& Handling |
Buyer
pays all shipping charges. |
| Sales
tax |
7%
if shipped within New Jersey. |
| Customer
service & return policy |
To
receive a full refund for an item purchased from The Music Den
via the internet, you must notify the store via email or by
phone or by visiting our Ledgewood Mall store within 10 days
of receipt of the product. You will recieve an Return Authorization
(RA) number which must be visible on the outside of the shipping
boxes when you ship the items back. Any items shipped back without
an RA will be refused. The customer is responsible for all
shipping costs.
Once an RA has been issued, ship the items immediately. Any
items not received by the Music Den within 10 days of issuing
an RA will unreturnable.
Any items returned must be in like new condition with the original
packaging or else they will be subject to a 20% restocking fee.
The following items are not returnable: Sheet Music,
Software, Strings, Reeds, Drumsticks, Picks, Harmonicas, and
Care Kits. |
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| Additional
Store Information |
Please
feel free to contact The Music Den at ebay@themusicden.com
or (800) 479-1189 with any questions. Winning bidders must
contact the Music Den within 3 business days. Zero feedback bidders
must email The Music Den
first. |
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