WE PROMOTE A POSITIVE & SAFE EBAY SHOPPING AND TRADE ENVIRONMENT
THINGS THAT MUST BE SAID & READ
SHIPPING NOTE
SAGS IS NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES IF YOU DO NOT PURCHASE INSURANCE----TRACKING NUMBERS ARE AVAILABLE ONLY ON PACKAGES THAT ARE INSURED OR REGISTERED-ADDL FEES APPLY-PLEASE ENQUIRE BEFORE PURCHASE- SAGS HAS NO CONTROL OVER THE POSTAL SERVICES. WE SHIP WITHIN 24-48 HOURS FROM ONTARIO, CANADA-EXCLUDING WEEKENDS. ALL ITEMS ARE SHIPPED GROUND UNLESS ADDL FEES ARE PAID. SHIPPING DOES TAKE MORE THAN 1O-15 BUSINESS DAYS SOMETIMES TO THE STATES- ESPECIALLY THE SOUTHERN MOST STATES-THEY ALWAYS TAKE THE LONGEST. WE HAVE NO CONTROL OVER THIS. YOU WILL BE ADVISED IF FOR ANY REASON THERE IS A DELAY ON OUR END. IF YOU DO NOT RECIEVE SHIPPING NOTICE WITHIN 24 HOURS-PLEASE LET US KNOW.AS THIS IS DONE AUTOMATICALLY THRU PAYPAL SHIPPING.
REFUND POLICY
REFUNDS ARE ONLY AVAILABLE IF THE ITEM WAS DESCRIBED WRONG-IF SOMETHING IS MISSING
WE DO NOT ACCEPT RETURNS ON ANY COPYWRITED MATERIAL UNLESS THE DESCRIPTION WAS WRONG-IF YOU ARE RETURNING UNDER THOSE CIRCUMSTANCES-WE ONLY REFUND THE AMOUNT OF THE ITEM LESS THE S&H
PLEASE LOOK AT OUR DESCRIPTIONS AND READ OUR USED BOOK GUIDE- WE DESCRIBE ALL ITEMS ACCORDING TO THOSE GUIDE LINES-MOST BOOKS ARE UNDER RATED
PLEASE ALWAYS EMAIL FOR QUESTIONS BEFORE PURCHASE
CUSTOMER SERVICE
PAYMENT
I AM VERY SORRY BUT WE ONLY ACCEPT PAYPAL..
IF SOMETHING HAPPENED AND YOU CAN NOT COMPLETE THE TRANSACTION, JUST EMAIL US AND LET US KNOW WHAT IS GOING ON...THATS ALL IT TAKES..PLEASE..
FEEDBACK
WE WANT YOU TO BE HAPPY 100% WITH EVERYTHING FROM START TO FINISH. IF YOU CAN NOT RATE US 100% THEN WE NEED TO KNOW WHY SO WE CAN HOPEFULLY CORRRECT IT..
PLEASE KEEP IN MIND
BEFORE YOU GRADE US LOWER THAN 5 STARS
PLEASE KEEP THAT IN MIND WHEN RATING US
EBAY ALLOWS US SMALL DISCOUNTS WHEN WE RATE 5 STARS-THAT HELPS US KEEP OUR COSTS DOWN
ANYTHING OTHER THAN 5 STARS IS BECAUSE OF THE FOLLOWING REASONS WE DO NOT HAVE CONTROL OVER
THE PRICES THAT CANADA POST CHARGES
HOW MUCH CUSTOMS CHARGES
HOW LONG THE POST OF ANY COUNTRY TAKES TO DELIVER YOUR PACKAGE- AS WE MAIL WITHIN 24-48 HOURS.
UNDERSTAND BEFORE YOU PURCHASE WE HAVE NO CONTROL OVER THE POSTAL SERVICES. WE ARE IN CANADA- IT TAKES TIME FOR YOUR PACKAGE TO GET TO YOU. WE SHIP GROUND SHIPPING ON 99% OF SHIPMENTS BECUASE THEY GENERALLY WEIGH OVER 500G. YOUR S&H $$ DOES NOT GIVE YOU A TRACKING # UNLESS YOU PAY FOR IT. IT DOES NOT INSURE YOUR PACKAGE-UNLESS YOU PAY ADDL $ FOR IT. AGAIN WE HAVE NO CONTROL OVER CANADA POST.
THE FACT THAT S&H INCLUDES ACTUAL SHIPPING CHARGES.
WE DO NOT MAKE MONEY ON YOUR S&H- PLEASE VISIT THE CANADA POST WEB SITE FOR INFORMATION ON THEIR RATES
WWW.CANADAPOST.CA
DAMAGES CAUSED BY THE POSTAL SERVICES OF ANY COUNTRY IS NOT OUR FAULT.
WE ARE AS FAIR & REASONABLE AS POSSIBLE
YOU DID NOT READ OUR DESCRIPTION OF THE ITEM IN DETAIL
WE OFFER DISCOUNTS ON SOME MULTIPLE ITEMS
&
MONTHLY SHIPPING DEALS
WE CAN NOT SCAN AND EMAIL COPYS OF COPYWRITED MATERIAL TO YOU AT ANY TIME
QUESTIONS??
I hope we have answered all of your concerns, if not EMAIL
CUSTOMER SERVICE
All mail is returned within 8 hours.
Most times within 2-4 hours, except on weekends and after 10pm ET.
Thanks for stopping by. | 
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