RETURN AUTHORIZATION NUMBERS/PROCEDURE
Smart Farmer will accept returns on all products in NEW condition within 15 days of the delivery date, minus original shipping and handling fees, return shipping, and a 15% restocking fee.
All exchanged and returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Products such as antennas and satellite dishes which require installation are NOT eligible for return once installed. Please do not tape or write anything on the item or the package. We will charge you for replacement of damaged, altered missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such returns.
Please pack the products into their original box with plenty of packing material and place the original box in a shipping box and tape securely, and mark with the return address provided to you from our customer service representative. Make sure to ship your product back insured and with tracking. We are not responsible if your package is lost in transit.
Please allow approximately 5 business days for your return to be processed once it has arrived at our warehouse.
No goods will be accepted for exchange or return without authorization.
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