Payment is due within 4 days of your auction's end. We accept Pay Pal and most major credit cards. Payment due date can
be extended to 7 days ONLY when multiple items are being gathered for final checkout. See below for details on how to qualify for combined shipping discounts.
Non paying Bidders will be filed upon and blocked from bidding on our items in the future.
Communication is KEY! Any buyer who leaves anything other than positive feedback without allowing us the opportunity to come to a mutual resolution, will immediatley become a BLOCKED BIDDER...NO EXCEPTIONS! We answer all emails and strive to make our buyers satisfied, BUT we have to know there IS an issue. We were never given a "crystal ball" by Ebay.
How to Qualify for Combined Shipping Discounts:
We combine shipping for all your UNPAID purchases AUTOMATICALLY to save you money! We will combine items on to a single invoice for up to 7 days from the date your first auction ends. We keep track of your auctions for you and send you a new invoice after each item ends. DO NOT pay until you are done bidding, we absolutely cannot combine PAID with UNPAID items, please do not request us to do so. Once a payment is received we can no longer combine items to that invoice, and a new invoice will be started. Please wait for our emailed invoice before paying as ebay checkout may NOT reflect the correct combined shipping amount and we may also be able to save you even more money by using USPS Priority Flat Rate boxes whenever possible. If you do not receive an invoice from us or you have shipping amount questions please let us know through Ebay messages BEFORE you pay so we can assure you of the best rates!
We Protect your personal information. Thoroughbred Express Tack Sales pledges a safe and worry-free shopping experience. We protect all of your personal information, including your name, address AND payment information. We don't collect personal information without your knowledge. We don't sell, rent or give your personal information to unrelated third parties.
Returns: For items received as described a refund of the purchase price less shipping both ways and a 15% restocking will be issued. The restocking fee will only help defer some of the cost of listing and selling the items. Items must be unused and in original packaging with any tags or markings intact to qualify for this cash refund. Items must be unused and in original packaging to qualify for this cash refund. Buyer is responsible for sufficiently packing and insuring returned items unless otherwise agreed upon. Refunds will not be issued for damaged merchandise. All returns must be made within 14 days of delivery to you and MUST have a Return Authorization Number on the outside of the box. RMA may be requested through eBay Messages.
Thank you for looking at our tack. We appreciate your interest and Good Luck! Dannie & Judy Armstrong