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Mens Diamond Rings
     
  62 West 47th St. Suite 14A-1
New York, NY 10036
  

®

At TraxNYC our customer policy is built around making your purchase experience better than in any other jewelry store or website. Please keep in mind that our policy is FLEXIBLE. If you have a problem with what you purchased, we will try to help you until you’re 100% satisfied.

Below are the terms and conditions that govern the use of this eBay Store. Your use of stores.ebay.com/TraxNYC for making an actual purchase indicates your acceptance of these terms and conditions. Please read them carefully. TraxNYC reserves the right to decline any customer. It may require verification information from the card-issuer prior to dispatch of any goods. TraxNYC also reserves the right to hold shipping of any ordered product.
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Returns

  • If the item that you purchased does not meet your expectations, you may choose to return it. A return must be made within 14 days of receiving* the item.

    *Receiving the item is considered by the date in which estimated by the shipping service upon shipment.
  • Shipping costs for the item will not be refunded.
  • All items which have been returned will be inspected to determine any use or if any modifications were made. If the returned items have already underwent considerable use or modification (such as ring re-sizing), this disqualifies the buyer from a refund and it shall not be issued and the purchased item will be sent back to buyer.
    Any Custom work (including resizing, custom order, any dipping of the gold, etc.) will be exempt from all return and exchange policies. This work (item) is designed for a specific individual and therefore can not be accepted under any pre-existing terms.
  • For any more further questions regarding the Return policy, please contact a TraxNYC Customer Representative by clicking the contact us button above. Returns with our merchandise are quite rare as we take great means to provide you your merchandise in the best possible way. In any case, we guarantee that we are going to do our best to give you the shopping experience that’s all about you.
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