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| Q:What is the condition of the item |
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| A:All of our items are new. |
| Q:Combined Shipping Information |
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| A:Yes, Please request an invoice so we can charge the correct combined shipping for you. If you do not request a combined shipping invoice, we can not refund your shipping overpayment because Ebay charges a fee on shipping charges that can't be refunded. Ebay does not always calculate combined shipping correctly! |
| Q:Do you allow returns? |
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| A:Yes, as long as we are notified 14 days after you receive your item. Money back. Buyer pays for return shipping. |
| Q:Do you combine Shipping |
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| A:Yes we do, up to 7 days after your first purchase is made.Please request an invoice if you purchase more than 1 item so we may charge the correct combined shipping for you. |
| Q:What is your return policy? |
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| A:All Returns must be made within 3 days of receipt in original packaging. Buyer must notify seller before return. Buyer pays return shipping fees. |
| Q:Do you combine shipping on purchases in the USA, and APO'S? |
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| A:Yes! For 100% cotton,non-flannel fabric 44" wide in the USA and APO's: 1yd $2.75,2 yds $4.00,3-8yds is $4.95 Priority mail. 9-27 yards is $10.95 Priority Mail Flat Rate Box. 28-40 yds 14.95 Prioirty Mail Flat Rate large box. Insurance is optional and is an additional charge. |
| Q:Do you combine shipping for International Customers? |
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| A:Yes! International Customers: Combined Shipping Charges:
1 yd $8.95 2 yds 11.95 1st class international mail. Insurance is additional when available. 3-8 yards, $16.95 Global Priority Envelope. 9-27 yards, $47.95, Global Priority Flat Rate box. 28-40 yards, $60.95 Global Priority Large box. Insurance is not always available. |
| Q:Do you combine shipping for Canadian customers? |
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| A:Yes! Canadian Customers: Combined Shipping Charges:
1 yd 4.95, 2 yds 7.95, 1st class international mail. Insurance is additional. 3-8 yds, Global Priority mail, 12.95. 9-25 yards, Global Priority Flat Rate Box is 32.95, and 28-45 yards, Global Priority Large box is 39.95. Insurance is additional. |
| Q:Are the fabrics suitable for Children's Sleepware? |
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| A:Our fabrics do not meet standards for the flammability of children's sleepwear. |
| Q:Can an international package customs forms be marked as a gift? |
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| A:No, this is illegal. All packages shipped out of the United States include a customs form with true value amounts and content.Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer’s responsibility.Please check with your country’s customs office to determine what the additional costs are. |
| Q:Can items be picked up in our Downtown Seattle store? |
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| A:No. These are 2 separate businesses. We would love for you to visit our Downtown Seattle store, next to the Pike Place Market! |
| Q:Are Washington State Residents required to pay sales tax? |
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| A:Yes, all Washington state residents must pay 9.5% King County Sales tax. As required by state law, sales tax is also calculated on shipping and handling charges. |
| Q:When can I expect my package to be shipped? |
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| A:Items are shipped the next business day once payment is received. We will combine shipping for purchases made up to 7 days after your first purchase is made. |
| Q:How do I purchase more than 1 yard of fabric? |
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| A:Please enter the number of yards in the quantity field. When purchasing more then 1 yd of fabric, it will come in one continuous piece. If the shipping looks correct, according to our shipping policies, then it is ok to pay. Otherwise, please wait for our invoice so we can save you money with our COMBINED SHIPPING DISCOUNTS! |
| Q:How many days can I shop before paying? |
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| A:We would like you to pay 7 days after your first purchase is made. Please wait for our invoice to take advantage of our great COMBINED SHIPPING DISOUNTS! If you need a little more time, just let us know! |
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