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Video Game For Less

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 VideoGameForLess offers the hottest in import toys, video games, anime character goods, and accessories. We've partnered direct with manufacturers to offer the deepest discounts, the widest selections, and the best ship rates! We offer convenient payment methods and quick shipping. Give us a try!

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  • Frequently Asked Questions
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Frequently Asked Questions
 Q: What is your return policy for accessories?
  A: Accessories that have been opened can only be returned if defective within 14 days.
 Q: What is your return policy for hardware/software?
  A: Opened hardware cannot be returned unless defective within 14 days. Opened software cannot be returned.
 Q: When can I expect my order to arrive?
  A: Orders paid before 11 a.m. PST will generally go out the next business day. We ship from California on a daily basis. Orders from coast to coast generally take up to 7 business days, but usually arrive sooner if you are closer to california. Internationally, please allow up to 14 business days for your order to arrive.
 Q: How much is the Shipping and Handling Charge?
  A: Many of our auctions/fixed price listings ship for free. But please pay special attention to APO/AE, Guam, PR, MP, PW, PO Box, and Alaskan rates. Certain items, based on rate, will contain just a small surcharge.
 Q: Do you ship internationally?
  A: Definitely! Most of our items ship internationally with the exception of extremely larger items.
 Q: How do I cancel a transaction?
  A: Please note that for each and every transaction, ebay will charge us fees associated with those listings. To cancel, we kindly ask that you help us cover those fees.
 Q: I've made a payment after I received an unpaid item alert, but it's still there, what do I do?
  A: If you paid 7 days after listing end, your unpaid item alert will automatically be closed within a few business days. This will in no way affect your account standing negatively. If you have further concerns, please contact us immediately for help.
 Q: I made a mistake, I received the item and I no longer want the item, what can I do now?
  A: If the item is still in sealed new condition, we can take the return. If the item has already been opened, we can no longer take the return. Buyer is responsible for all return shipping fees. Please note that a refund can be given less actual shipping and handling assuming that the item is returned in NEW condition.
 Q: I made a mistake, I received the item a few weeks ago but I never touched it until today, can I still return the item?
  A: Sorry, we only can provide our buyers with a 14 day window to return items.
 Q: I want positive feedback, but can you give it first?
  A: Our systems are automatically set up to instantly reciprocate a positive feedback upon receiving one.
 Q: I have sent many emails with no response, why don't you respond?
  A: We attend to each email within 24 hours of receiving them, and within 72 hours if there is a national holiday. Please check all spam folders as well as your "My messages" on ebay for our responses. If we don't get to you in time, feel free to give us a call provided at auction end.
 Q: I've tried calling your office multiple times with no pickup, why don't you ever answer?
  A: Please keep in mind that we are on standard pacific time and will pick up phone calls starting at 10:30 a.m. PST. If you're on the east coast, please call us after 1 p.m. to ensure that your call is answered. We also close at 7 p.m. PST or 10 p.m. EST. Please try us again if you do not reach us.
 Q: Do you combine shipping?
  A: We definitely do! If shipping is free on both items, there are no extra charges. We provide a 25% discount on shipping. We take the highest shipping amount first and discount the following itmes by 25% each. For example, $7.95 + $6.95(.75). If the same, $7.95+$7.95(.75), and so on.
 Q: My tracking number shows delivered but I did not receive the item, what do I do?
  A: Please contact us first to verify that you have the correct tracking number. After, please check around the premises or with any other family members to see if anyone has received the package ahead of time. Mail carriers are allowed to deliver anywhere around the premises.
 Q: My tracking number shows that the item is coming today, but I didn't receive it yet, what do I do?
  A: Please note that in some areas, UPS and USPS can deliver late into the afternoon.

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