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Vistek ebay Store Policies

Please read the description carefully and ask questions before bidding.

*Payment due within 5 business days of auction ending*
Item will be shipped within 3 business days of receiving payment
We currently ship world wide.  Shipping within Canada is $15.00, shipping within the USA is $25.00.
Please contact us for international shipping quotes and in-store pick ups are available.
We ship all items via Canada Post Surface unless otherwise requested.
International shipping quotes are for Canada Post International Parcel Surface (min 4-6 weeks approx.),
unless otherwise requested by the buyer. 



International Buyers - Please Note:

Import duties, taxes, and tariffs are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Customer's in the U.S.A. Are responsible for any taxes, tariffs or customs fees upon delivery.
We will only ship to a registered address and we cannot mark the package as a “gift,” and we cannot alter the packaging or invoice amount.


Method of Payment:

We will only accept Pay Pal as a method of payment and we will not take payment in the store for in store pick-ups.  All items are listed in Canadian dollars.
We charge sales tax to all Canadian buyers.  If your shipping address is in Canada, you will be charged sales tax.  Sales tax is charged on shipping as well.
Sales Tax:
British Columbia and Manitoba – 12%
Ontario, New Brunswick, Newfoundland and Labrador -13%
Alberta, Yukon, Northwest Territories and Nunavut, Quebec, Saskatchewan, P.E.I. – 5%
Nova Scotia – 15%


Return Policy:

At Vistek’s sole discretion we will either repair or replace with same item. If same item is no longer available
or item is not repairable or cost of repair exceeds selling price, Vistek will refund purchase price less shipping and handling
Buyer is responsible for any additional shipping costs.  Return policy does not cover batteries, physical damage caused as a
result of water damage, dropping or incorrect usage.  Please read item description carefully and ask questions before bidding. 
We will not refund or exchange because of compatibility issues, please research the product first or ask questions.


Vistek eBay Department
Vistek Ltd. 496 Queen Street East Toronto, Ontario, M5A 4G8
Tel: 416-365-1777 or 1-888-365-1777 EXT: 3385
Fax: 416-365-7776
ebaysales@vistek.ca
eBay hours: Monday – Friday 9:00am-5:00pm