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 | Q: Why are your shipping cost high? |
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 | A: Actually, my handling charge is minimal. I prefer to ship expedited so you have 100.00 in free insurance and tracking. Sellers using letterposte are charging you more in handling fees. Shipping is based on sending across Canada. I take your location in consideration on invoices. It won't be more than listed in the aution but it could be less. |
 | Q: Do you combine shipping? |
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 | A: YES! The heaviest item ships for the lsited rate and the second for 2.00 (sometimes free depending on the items). Hairties, headbands and other small items ship for and additional one dollar.
At times I personally reduce the first item cost due to the buyers location. |
 | Q: When can I expect my order to arrive? |
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 | A: I try to use expedited whenever possible. Within Canada, that is anywhere from 2 to 7 business days depending on your location. I use airmail for US shipments unless the item is heavy or needs extra insurance, then I use expedited which can take from 6 to 12 business days. With expedited, you have a tracking number so you can follow your parcel. |
 | Q: How much is the Shipping and Handling Charge? |
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 | A: My shipping and handling is minimal. Due to the fact that I use expdited for your safety, the base cost is much higher than letterposte. If an item is light, you can request letter post but it is uninsured and untraceable should Canada Poste lose the parcel. |
 | Q: Do you ship internationally? |
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 | A: Yes! Smaller, lighter items can usually be shipped for the same cost as domestic shipping. |
 | Q: Are the Lululemon items authentic? |
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 | A: I only deal with authentic items. I prefer to sell only new items that I have purchased from LULULEMON stores. The only used items I will sell are things from my private collection. This insures that you have top quality, authentic Lululemon. My items all have tags attatched as all authentic items should. |
 | Q: Do you allow for local pick ups? |
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 | A: Due to the fact that I do not have a physical store, I cannot arrange for local pick up. |
 | Q: Do you offer personal shopping? |
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 | A: Yes, please contact me and I will try to locate any item for you. |
 | Q: I have not received an answer to my question sent through the ebay messaging sysytem, why? |
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 | A: Please understand that there are times when messages are not delivered to my inbox. In this case, please email me angelatangdesign@hotmail.com |
 | Q: Do you recommend any other Lululemon stores? |
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 | A: At one time I did, but many sellers look to reduce cost by buying from untrusted sources. I do not think a seller in Hong Kong that is not affiliated with Lululemon will have authentic merchandise. so I can no longer reccomend other stores. |
 | Q: Posted as per Ebay's request: |
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 | A: International Buyers Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.
check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by delivering freight. |
 | Q: Do you offer returns/exchanges? |
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 | A: I have a no return/exchange policy and it is clearly stated in my listings. Do not think leaving negative feedback will cause me to take your items back. When I am asked to do a return, I check the buyers fb and fb left for others. If you have a history of returning it will be obvious, you have no chance at me changing my mind. |
 | Q: What if the item does not fit or is the wrong color? |
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 | A: I access every situtation individually. I ask that all potential buyers ask questions before purchasing. My listings are very descriptive. Items are sized by LULULEMON. Colour is taken from the tag. If I did decide to give a return, I deduct 25% from the total sale & buyer is pays for all shipping(original and return) plus ebay fees. |
 | Q: Is Free shipping really FREE? |
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 | A: Many sellers will offer free ship but they use letter poste which is uninsured and untraceable. If your item is lost, they say you are out of luck. My free domestic/US shipping on tanks, pants, hoodies and bags is totally insured and trackable with NO EXTRA FEES OR CHARGES. |