 |
| Q:Do you accept returns? |
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| A:Yes, we take back any defective item and grant a refund or issue a new product if available. We stand by our items and want you to be pleased with the item you purchased. |
| Q:How long after the sale do you ship your item? |
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| A:We ship 99.9% of all items same day if ordered by 1 PM CT. If after the deadline we will ship the merchandise the following day. We do not ship on Saturday or any major holidays. |
| Q:How do your items ship? |
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| A:We ship through UPS ground or USPS. |
| Q:Item condition when shipped? |
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| A:We inspect and guarantee all merchandise to be in perfect working condition and visually perfect to. We can not guarantee the box might have a scuff or some slight wear. |
| Q:Do you accept Credit Cards? |
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| A:Yes, you can pay through paypal or choose to contact us directly and pay over telephone with either a Visa or Mastercard. |
| Q:Do you accept personal checks? |
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| A:We do not like to accept a personal check unless it is the only means available. We do not take item off count till we recieve check. The item will then ship once the check clears. |
| Q:Are your products new? |
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| A:Yes, unless otherwise stated all merchandise is brand new in retail packing. |
| Q:How long do I have to return an item? |
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| A:We have a 7 day policy from the date you recieved your merchandise. |
| Q:Do you offer combined shipping? |
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| A:Yes, please commit to purchase and then send a request for us to adjust your invoice, If not happy with price quoted then we can mutually withdraw from sale. This in no way effects your rating your feedback score. |
| Q:Do we ship international? |
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| A:Yes, please commit to sale and send for an adjusted invoice. If you are not pleased with our rate, then we can mutually withdraw from sale. This in no way effects your rating or feedback. |
| Q:Do we accept Money orders? |
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| A:No, our bank will not cash them. |
| Q:What is your return policy? |
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| A:We accept returns on all items. It is your responsibility to notify us with-in 7 days of recceiving your item or we will not accept your return request. |
| Q:Do you combine shipping? |
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| A:Yes we do combine shipping. All items are different shapes and sizes. If you are to buy multiple items please wait till you receive an invoice before making payment. This assures you there will be no conflicts with cost on shipment. |
| Q:When can I expect my order to arrive? |
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| A:All items are shipped 2-9 day parcel post. We ship our items through the United States Post Office. We ship same day if ordered before 2 P.M Central time. We will write the shipping date on your package to assure you your package was sent that day. There are times when the post office is slower than 9 days. We apologize for their inconvenience |
| Q:Are your items Brand New? |
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| A:All items are brand new. They will all be in original packaging. We guarantee your items not to be damaged or refurbished. We do not guarantee the box is going to be in perfect condition. There may be prices or locations written on packaging or packaging may have tear or hole in it. The items are 100% un damaged and guaranteed. |
| Q:Do you ship internationally? |
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| A:Yes, please do not hesitate to ask us for our prices. It varies from country to country. So please ask and we will get back to you as quick as possible. |
| Q:When do you ship? |
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| A:We ship Monday through Friday. We hold all orders placed on the weekend till Monday. |
| Q:Will you ship Priotity or specail mailing services? |
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| A:Yes, Upon request we will ship any way you wish. We have to properly notified in order to charge you appropriatly. |
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