Cellular Link Wireless
Connect People with Care!!!
Specialization:
One thing Cellular Link Wireless is different from other store, that is our "Customer Service". We listen to our customers and answer them with customer's best interest.
WE GUARENTEE ALL QUESTION ARE REPLY WITH IN 12 Hours!!!!
Your Delivery:
· The shipping and handling includes packaging supplies filling the order and so forth, please do no bid the item if you disagree with the rate.
· When you paid from paypal, please check your address at paypal, if the address is not correct, make the alternation before you paid. The incomplete address will cause the mail lost and it is your responsibility on correct them. No refund, Claims will be accept from this case.
· We ship from Vancouver and US customer will receive it within 5 business days , Canadian Customer will receive it within 3 business days.
Your Payment:
· We accept paypal or credit card using paypal
· For your protection, confirmed address will be preferred.
· All payments are expected within 7 days after the last winning auction is closed. Unpaid auction will be forfeited and you will receive non-paying bidder strike.
· Upon receipt of your payment, your item will be send within 24 to 48 hours with tracking number but please note that the courier service is not available on the Weekend and Holiday
· If you paid using e-check, we will held until the e-check cleared
· Please be aware that standard tax applied for Canadian buyers and Item is located in Vancouver.
· All item ship within Canada will be charged 7% GST and all BC resident will be charged 7% PST on top of the GST. International order will not be charged for the tax but some dupy may apply by the custom.
Your Return:
· If you are not completely satisfied, please let us know before posting feedback, so that we can have the chance to rectify any problem situation and really earn our grade. If there is a problem, we will fix it. Your 100% complete satisfaction is our #1 goal here.
· No refunds are offered. Exchange will be offered for defective products.
· Defective products or wrong item must be returned within 7 days after it is received.
After receiving the item, it may take up to 7 business days to process your returns.
· Buyer will be responsible for the return shipping.
· If your package is returned, refused, or sent back to us for any reason you will be refunded your payment minus the restocking fee mentioned below. There are no exceptions. You must be responsibl
The seller " Cellular Link Wireless" liability on shipment ends once the courier service takes custody of the item. This simply means that Cellular Link Wireless' liability on each shipment ceases at the point of drop off or hand over to the courier service. If the item is lost from this point afterwards, the seller Cellular Link Wireless will not take any responsibility . Shipment does not come with any standard insurance. Shipping insurance option is available for buyers; please email us regarding shipping insurance quotation for your location.
Product Compatibility/Specification/Color Choices :
Seller does not respond for any network dependent features and firmware related issue. Examples on network dependent features are MMS/GPRS/WAP/SMS/Messaging/VoiceMail Indicator/ Data Transfer/Network Frequency as well as any other device operations that have interaction with their service providers. Buyers are responsible for ensuring the product's compatibility with their network operator / service provider.
Buyer should also be aware that the item you are buying on might not be manufacture intended for your country or region. Therefore, the language specification on the device and manual might or might not fully support the language of your desire. In the event that an English manual is not available in the particular version that we shipped out, Cellular Link Wireless do not have the obligation to provide a copy of an English manual to the buyer. However, we do try our best to provide printed English manual in most cases.
Language version, firmware version and color are shipped at a random basis unless prior arrangement is made by the buyer. Buyer should put down all their requests on their payment and follow up with an email after payment is made. Once item is shipped, no exchange will be granted on language version, firmware version and color choices . It is the buyer's responsibility to ensure their email reaches the seller. For mobile phone purchases, the keypad will support both alphabetic and numeric character. However, some versions or models possess additional language characters. These could be in Chinese, Arabic, or some other languages. Unless the buyer has specified their preference in their payment, otherwise Cellular Link Wireless ship it at a random basis.
Limited Warranty Coverage :
Product in this website carried a seven days limited warranty by the seller. No additional manufacture warranty presented unless it is stated in the product description. The limited warranty covers the following faults described below.
DOA: Dead on Arrival implies that the product either cannot be turned on or be ready in use after taking out from the box. Buyer must report this situation to the seller within 24 hours upon the item is delivered. If the item is not tested or examined by the buyer within the first 24 hours after the good is received, DOA returned policy would not be granted to the buyer. No further exception will be considered about the time issue. The 24 hours period starts at the item shows ' delivered" from the courier service's tracking system. Replacement will be made on "DOA" item. In the event that a replacement cannot be made due to product availability or any other reasons, Cellular Link Wireless will repair the product for the buyer. A repair order may take up to 14 business days starting from the day when Cellular Link Wireless received the defective unit. The seller, Cellular Link Wireless has the right to make the final decision on whether a replacement or a repair process should be issued under any circumstances or situation.
Each product is undertaking by seven-day limited warranty repair coverage. Intermittent issues on the product will not be covered under our limited warranty policy. The fault that described by the buyer MUST not be an intermittent problem; it must be a permanent fault that can be easily identified on every usage or access on that feature. The seller, Cellular Link Wireless has the right to make the final decision on whether the issue pointed out is considered permanent defects or not.
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