Thanks for your messange. We will be observing a public holiday from 9th-Feb to 22th-Feb. As such, our reply and shipping date will be delayed . If you still have not receive the item, or the items you received do not work properly, could you please kindly wait for a few more days?
We will resolve the problem for you as soon as we are back. Thanks for your understanding and patience.
Please do not hurry to leave a neutral or negative feedback for us or open a case, I think it is not the best way to resolve the problem and even it won t helpful. Thanks for your kindness. We sincerely apologize for any inconvenience occurred to you.
Wish you a good day!