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Terms and Conditions
Payment and shipping terms may vary on individual items. | |
| Payment methods |
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Henry's accepts PayPal only.
We DO NOT accept any other payment method.
All prices are shown in US dollars. For Canadian customers, we convert the total to Canadian dollars at the time of invoicing, but PayPal sets the exchange rate when you are paying through them. |
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| Shipping and Handling |
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We ship worldwide with the following exceptions: Brazil, Indonesia, Macau, Serbia, or Turkey.
The buyer pays shipping and our shipping prices include handling and insurance.
We will only ship to a registered address.
If your shipping address is not registered with PayPal, we will not ship the order.
eBay purchases are not available for inspection in any of our retail stores. |
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| Sales Tax |
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Canadian customers will be charged the appropriate tax for your province.
Alberta, Sasketchewan, Quebec, Prince Edward Island, Yukon and the Territories - 5%
British Columbia and Manitoba - 12%
New Brunswick, Newfoundland, and Ontario - 13%
Nova Scotia - 15%
US and International customers will not be charged Canadian Taxes. However, your country has different tax laws than Canada and may charge additional brokerage, taxes or duties. You are responsible for paying your country's brokerage, duties and taxes. We are unable to mark the package as a "Gift". All forms will show the full invoice amount. We will not alter this.
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| Customer service & return policy |
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Please read each description carefully and ask questions before you bid or purchase. Items can be returned for replacement, repair, or refund ONLY if defective. Items sold AS-IS ARE NOT eligible for return. If the item you receive is not in good working order, email us within five days of receipt for return instructions. We will exchange, repair, or issue a refund at our discretion. | |
| Additional Store Information | |
| We always reciprocate positive feedback at the end of the transaction. We encourage our buyers to approach us with any issues or problems. We appreciate the opportunity to fix any problems that may occur between payment and receipt of the item. Our feedback is very important to us, and we always try to have a positive end to every transaction. If you have a problem, a simple email or phone call is all it takes to resolve the problem before posting negative or neutral feedback. | | |
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