General
Item Conditions: |
Most of our items are brand new unless otherwise noted. We do
not sell bootleg or pirated merchandises. We do not provide actual pictures, but
we will choose the best condition item available to our customers on first come
first serve basis. eBay definition of "Brand New" may be different than ours.
Below are our definitions of brand new for each of item categories. Toys:
- Brand new from our distributor. We do not get it directly from
manufacturer.
- Most of our toys are factory sealed, but if you found they are not
factory sealed, it is most likely due to either our distributor's inspection
or that is how they came in.
DVD Movies:
- Brand new and sealed from our manufacturer.
- Official US release.
PC Games:
- Brand new and sealed from our manufacturer.
- Official US release.
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Shipping
and Payments: |
Click on tab "Shipping and payments" next to
Description tab for all of our S&H fee schedule, payment methods, and return
policies.
- We DO NOT combine shipping.
- We accept Paypal only.
- We accept all returns for any reasons as long as the
item is still in the original condition and within 30 days of your purchase.
- In the unlikely event that a price stated on our listing is incorrect, then the following applies: If a Product's correct price is lower than our stated price, we charge the lower price and ship you the Product. If a Product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel and refund your order and notify you of such cancellation.
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Cancellation Fees: |
Selecting "Buy It Now" acknowledges that you agree to our terms and accept our postal charges. There is
NO shopping cart where you can still back out.
- Cancellation fee is $3 per item or ebay final value
fee whichever is higher.
- A Non-Paying Bidder claim will be filed when you fail to meet your obligation to send payment.
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Disclaimers: |
Choking Hazards:
- Most of our action figures and character goods may
contain sharp points, small parts that can cause choking hazards, and other
elements that are not suitable for children under 15 years of age. Please
provide adult supervision.
Other Important Notes: (Added on Feb 13, 2011)
- Due
to increased sales, our domestic handling time is between 1 - 3 business
days with average of 2 business days. For international shipment, we may
have to wait longer for security purposes. Our international shipment
handling time is between 1 - 5 business days with average of 3 business
days.
- Estimated delivery time under "Shipping and payments"
tab is provided by eBay. It
overestimates actual delivery time by US Post Office. For example, First
Class and Priority Mail should not have the same estimated delivery date,
but eBay sets estimated delivery date the same for both. We are in the
process of revising all First Class shipping method to Standard, but we have
thousands of active listings, so it will take us a while to revise all of
them.
- Normal delivery time is about 2 - 3 weeks to most
foreign countries, but sometimes longer depending on your local custom
office policies. We ask you to wait at least 1 month from shipped date
before you file a claim or dispute.
- Based on our experience shipping to Brazil and
other South America countries, please allow up to 2 months for delivery.
- During our busiest quarter (Nov, Dec, and Jan), we
ask our customers to be more patience as packages are often time get
delayed.
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Feedbacks: |
- A positive feedback is always greatly appreciated.
- We will give a positive feedback automatically once we received your payment and positive feedback.
- Please let us know your dissatisfaction before you leave a negative feedback.
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Log Date: |
- Revised on February 13, 2011
- Created on September 1, 2010
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