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| Q:What color LED's do I want? |
|
| A:Please leave that information with your PayPal transaction located in the tab that says "Notes to Seller". If you have already made your payment, please contact us through eBay. |
| Q:Can I send you a picture of how I want my case modded? |
|
| A:Yes, that would be the ideal thing to do if the design is detailed. |
| Q:My controller doesn't seem to be working....what do you suggest? |
|
| A:Try this link....it will help you understand how to work the different modes.
http://www.auctionitems4u.com/manuals/4mode_rapidfire_instructions.pdf |
| Q:UPS or USPS charged me more for my delivery.....help! |
|
| A:Unfortunately, we have nothing to do with what the international mail carriers charge. |
| Q:My controller is firing on it's own....what do I do to fix it? |
|
| A:Unplug the controller and re sync it using the button. This will correct the problem. |
| Q:When will my item be shipped? |
|
| A:We try our best to get the item(s) you ordered out as quickly as possible. We ship your order out the same day as you ordered it or the next business day. |
| Q:What do the services include? |
|
| A:Please review the ad from which you purchased the services and/or items. It will give a detailed instruction on what we do. |
| Q:What is your policy on returns? |
|
| A:We will be happy to refund or replace any item with which you are not completely satisfied. Our policy is that you return the unwanted item to us first and then we will follow standard procedure to get you exactly what you need. |
| Q:How do I know what part I need? |
|
| A:After you have done research on your own and come to the conclusion that you just do not know what part you need, please then contact us through eBay. We will help you any way we can. |
| Q:I was shipped the wrong part.....what do I do now? |
|
| A:Please send it back to us to the shipping address. Include your eBay ID, correct return address verified through PayPal, and a brief description of what is wrong with the item. |
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