|  | | | Muskoka Silver Linings | | | Maintained by: | | We sell only new quality pet products including Essential Pet, PetSafe, Innotek, Drinkwell, DoggieDooley, WizDog, OmegaPaw, SmartCat etc. offering radio fences,bark collars,pet feeders, fountains, strollers, window perches, climbers,litterboxes, beds,car seats,treats,toys-in short-all your pet needs | |
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Just like you, we are pet lovers. Pets show you unconditional love - return that love by pampering your pet with some of the best products on the market. As lifelong pet owners, we want to share products we feel would be beneficial to you and your pets.
We sell only new quality pet products including Essential Pet, PetSafe, Innotek, Drinkwell, DoggieDooley, WizDog, OmegaPaw, SmartCat, Duncraft etc. Remember - your pet's happiness is our number one concern.
Be sure to check out our extensive inventory of items including radio fences, bark collars, pet feeders, fountains, strollers, window perches, climbers, litterboxes, beds, car seats, treats, toys - in short - all your pet needs! Don't forget the birds that will flock to your backyard add enjoyment to our lives as well! Elegant feeders add to the atmosphere and bring another dimension to outdoor living!
If there is something you want that we do not currently have - let us know and we will do our best to find it for you - at the best possible price.
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| | Shipping Information We ship within two business days, most orders will ship same or next day. If there is going to be a delay, we will inform you as soon as we are aware of it. Shipping is via UPS Ground within the USA. International orders ship via UPS Worldwide Expedited, or USPS Global Express Mail. Certain items may use other carriers. We send tracking information, when available, to your email address. Please be sure we have your correct address and email address when you place your order. For International orders, please contact us for a shipping quote before placing your order. We will combine orders and package together, whenever possible to save you on shipping charges. If you have any questions, please contact us.
Warranty & Guarantee
PetSafe Products
The manufacturer of PetSafe products, Radio Systems Corp., provides a Lifetime Warranty on all parts and a one year warranty on labor. Below is the exact warranty information provided by the manufacturer:
PetSafe has a Lifetime Warranty on parts and one year on labor. PetSafe guarantees all parts of this product for life against manufacturing or parts defects. Misuse or incorrect handling is not covered. If your unit cannot be repaired, PetSafe may replace it with new or reconditioned merchandise. PetSafe will not pay for loss of time, inconvenience, loss of use of your product, or its failure to work, or any incidental or consequential damages.
There is a nominal labor charge for out of warranty products but all parts are free during the warranty period. If you have had your system for more than one year, call customer service at 1-800-732-2677 to determine the labor charge.
Innotek Products LIMITED LIFETIME WARRANTY
Innotek brand products will be free from defects in material and workmanship, under normal use, for a period of one year from the date of the original retail purchase. This Limited Warranty excludes; accidental damage due to dog chews; lightning damage where a lightning protection component is not in use (in-ground pet fencing systems); or neglect, alteration and misuse.
Duncraft Products We expect you to be completely satisfied with our feeders and service. If any feeder ever fails due to defective parts or workmanship within its guaranteed lifespan, we pledge to replace it. Our guarantee does not cover damage due to neglect, accident or misuse. Contact us and we will make it right.
All Other Products
Our other products come with a variety of warranty periods and conditions. Complete warranty information will be included with your product. If you have any questions about the warranty on any product we offer, please contact us.
Money Back Guarantee
In addition, we provide you with a money back guarantee. If you are dissatisfied with any product for any reason, you may return it within 60 days for a full refund of the purchase price. Shipping charges are not refundable. Items displaying excessive wear are not eligible for a refund. Wire that has been removed from the spool and/or placed in the ground and flags that are rusted or have been used are examples of items displaying excessive wear. In addition, if your order was shipped free of charge, you may be responsible for the shipping charges. This will apply only to orders where a customer "changed their mind" or if cancellation of an order takes place after the order has shipped. If an item is defective and you have contacted us for assistance, your shipping charges may be refundable. Please contact us before returning an item for instruction, as some will require a Return Authorization.
Include your original invoice with your return and a letter explaining the reason for your return. Ship via UPS or US Mail Return Receipt Requested. To receive credit, the items you return must have been purchased directly from us and be returned in the original packaging if any. If an item was not purchased within the past 60 days, the following re-stocking fees will apply:
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Days Since Purchase |
Restocking Fee |
0-60 |
No Restocking Fee |
61-90 |
20% Restocking Fee |
91-120 |
30% Restocking Fee |
121-150 |
40% Restocking Fee |
151-180 |
50% Restocking Fee |
180+ |
No refund Available |
Upon receipt of the merchandise, we will issue a credit to your PayPal account.
Should you have any questions about our warranties or guarantees, please contact us. Please refer to each listing for specific details on warranties and guarantees for that item.
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