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About Us

Sample Row is your shop for exclusive brands at clearance prices. We work closely with our vendors to sell only 100% guaranteed authentic products.

We stand behind the authenticity of our items with a money-back guarantee.

Customer Service

If you have any questions regarding our listings or need more information - give us a shout!

We are happy to answer your questions 24/7 and reply as quickly and accurately as we can. For the best response time, our working hours are 9:00AM to 5:00PM EST Monday - Friday.

Payment

PayPal only- Payment is due immediately after your purchase commitment and we ship items out to you within 1 business day once your payment has cleared.

You will receive an email confirmation with your shipping tracking number to follow your purchase until its arrival.

We offer free shipping!
  Canada Post Expedited

Shipping 1-14 days

Express Shipping

Shipping 1-5 days

Canada Free $25
United States Free $25
International n/a $65

Shipping

We offer free shipping to the United States & Canada with Canada Post Expedited Ground Shipping.

However, if you would like your purchase sooner - see the below table for costs of accelerated shipping paid in addition to your purchase.

We offer free shipping!
  Canada Post Expedited

Shipping 1-14 days

Express Shipping

Shipping 1-5 days

Canada Free $25
United States Free $25
International n/a $65

International

Note that import duties, taxes and charges are not included in the item price or shipping charges.

These charges are the buyers responsibility.

We offer free shipping!
  Canada Post Expedited

Shipping 1-14 days

Express Shipping

Shipping 1-5 days

Canada Free $25
United States Free $25
International n/a $65

Returns

Not happy with your purchase? Send it back!

We accept returns within 14 days after you receive your purchase for money back.

Please let us know if you have an issue of any kind as it is our hope that you're entirely satisfied with your purchase and shopping experience with us.

Return shipping is not refundable unless we have seriously misrepresented the item in our listing. If you are purchasing a used item - please make allowances as we try to mention all major flaws but cannot mention every scuff, dot or detail.

Feedback

We strive for 100% feedback and 5 star detailed selling rating.

Let us know when you have received your product as this confirms that your item has arrived safely. Please be assured that we always appreciate your acknowledgement of a complete transaction.

If there are any issues with your purchase, please contact us before leaving neutral or negative feedback. We will make every effort to resolve any problems you have and ensure you are entirely happy with your purchase.