READ Please DO NOT PROCEED if you DO NOT AGREE:
EFFICIENCY: We are factory direct sale, serving worldwide, retailing and wholesaling, with competitive price and styles turning over rapidly. A style may run out of stock before we are able to adjust inventory. Kindly understand our heavy workload and allow us 2-5 business days to process your order for shipment. (We do not work on weekend, neither do post offices!) Do not bid if you need your order to be arrived at an exact time. Thanks!
USA, England, Australia
2-5 business days
6-12 business days later EXCLUDING customs delay
2-5 business days
7-20 business days later EXCLUDING customs delay
* Business days means week days, which do not include weekends.
* For some other countries shipping time is not very stable, sometimes up to 8 weeks. Please check with us and accept before purchase.
SHIPPING&LOCATIONS: Our office is in Canada, warehouses in U.S., England and China. Orders are shipped from different locations depending on inventory status. Returning items can be sent to address in Canada or China for your convenience. No local pickup sorry. International shipping is through Int’l Registered Air Mail with full insurance coverage. We do not make a dime out of shipping. We compensate shipping from time to time!
LIABILITIES: We ensure your parcel leave our warehouse most securely but we are NOT RESPONSIBLE for any accidence (damages, lost, customs delay, etc.) during the transportation because that is BEYOND OUR CONTROL. However we will provide you with all assistance necessary in tracking and claiming for insurance.
DUTY&TAX: We are not responsible for import duty and tax if any. Please note that insurance coverage is based on order value. If we were asked to lower the declared value, you would be exposed to a less compensation for lost or damage.
SIZE&COLOR: Read carefully our sizing conversion chart with detailed measurement before a purchase. Select your size and color in the drop-down menu or leave us message. Color coming out from photos can be slightly different due to camera, light or your computer screen effect.
PAYMENT: Payment or arrangements for payment need to be made within 7 days from the end of the auction or purchase. If we have not heard from you within this time the transaction will be subject to cancellation. After 7 days of non-payment the system will automatically open an unpaid case. Not paying for an item on eBay could result into an indefinite suspension to your account.
RETURN&EXCHANGE: Buyer may return the product for any reason within 14 days of receipt for a full refund less shipping fees if buyer meets the following requirements:
1. Item must be in the original condition buyer received it in.
2. RMA number must be included in the box when the item is returned, with the reason for return for our record. (Return shipping shall be the responsibility of the buyer).
Exchanges are possible for different sizes, styles, or colors. Any postage fees incurred due to an exchange are payable by the buyer requesting the exchange.
FEEDBACK&RATING: We strive to maintain good customer satisfaction and high feedback rating score. We don’t accept rating other than 5 in terms of shipping charge and shipping time. Please understand shipment coming from international, and we compensate shipping from time to time. Our shipping and handling time is clearly disclosed as above. Accept before commit to any transaction. Please do not make conclusion or assumption before communication. Only positive feedback and 5 stars rating are accepted. Let's strive for it via communication, always. Thank you!