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The Crafts Outlet

Frequently-Asked-Questions-FAQ
Shipping and Handling
Payment
Return Policy
Untitled Document

Frequently-Asked-Questions-FAQ
 Shipping and Handling
Payment
Return Policy

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General Interest
  

Shipping Promotions to the Canada & US

  

We ship daily; same day shipping for orders placed before 12:00pm Monday to Friday:

Regular shipping (4-10 Business Days) starts at
$1.99 for Canada
$2.99 for US
most items can be combined for $0.15 per item
(exceptions apply to bulky items 1lb and more)

Combine 10+ items or more and shipping is Flat at
$8.99 for Canada
$5.99 or less for US
(exceptions apply to bulky items 1lb and more

Spend $100 or more and all items on your order ship for
Free Free FREEEEEEEEEEEEEE and get a shipping upgraded to Expedited

Faster shipping is available upon request, We offer:

  • Expedited Flat Shipping (4-6 Business Days) at $14.99
    (all additional items ship Free, except bulky items)

  • Express Flat Shipping at (1-3 Business Days) $24.99
    (all additional items ship at Free, except bulky items)

 

Shipping Promotions Worldwide

  

We ship daily; same day shipping for orders placed before 12:00pm Monday to Friday:

Regular shipping (6-10 Business Days) starts at $4.99
and most items can be combined for $0.25 per item
(exceptions apply to bulky items 1lb and more)

Combine 10+ items or more and shipping is Flat at a $9.99 or less

Spend $200 or more and all items on your order ship for Free Free FREEEEEEEEEEEEEE and get a shipping upgraded to Expedited
(exceptions apply to bulky items 1lb and more)

Faster shipping is available upon request,

Shipping Policies and Schedules:


We ship on a daily basis; it takes about 1-2 business day to process the order from the time we receive your payment. Orders received on Friday after 12:00pm EST, Saturday, and Sunday are shipped the following Monday.

Shipping Services


We use the Canada Post or UPS for all shipping, domestic and international depending on the locations and cost. All promotional; packages ship via Small Air Packet or Light Packet which takes anywhere between 4-12 business days and does not offer online tracking. Please note that Canada Post does not supply online tracking for this shipping service. If you would like to track your package online or you need your item to arrive at a certain date, please upgrade your shipping to a different option.


Promotional and Flat Rate Shipping for small to medium orders

  • USA Light Packet™ - This is an economical shipping service for sending small, lightweight goods to the United States. USA Light Packet is for consumers and small businesses shipping small, low-value items such as CDs and DVDs weighing less than 500 grams. Although Canada Post does not provide service standards on USA Light Packet, delivery times should be similar to those of USA Letter-post (4 up to 6 business days). Please note that Canada Post does not supply online tracking for this shipping service. If you would like to track your package online or you need your item to arrive at a certain date, please upgrade your shipping to a different option.

  • USA Air Small Packet™ - This is an economical service for shipping small and lightweight items via air. The maximum weight for a Small Packets item to the United States is 1kg. Delivery standards are 4 up to 10 business days. Includes: $100.00 CAD Coverage. Please note that Canada Post does not supply online tracking for this shipping service. If you would like to track your package online or you need your item to arrive at a certain date, please upgrade your shipping to a different option.

Faster Shipping Options

 

  • UPS Standard - this is a fast yet affordable USA shipping for medium to large packages for time sensitive

  • Xpresspost™ - USA - This service provides fast, guaranteed, on-time delivery with delivery confirmation for documents, packages, and parcels destined for addresses and Post Office boxes in the United States. Delivery standards are 3 up to 5 business days between major urban centres. Includes: Delivery Confirmation, Guaranteed On-Time Delivery, and $100.00 CAD Coverage.

 

 


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