|IMPORTANT: Please check your address details are correct to ensure safe delivery as we only ship to the verified address information provided in the customers eBay invoice/PayPal accounts. It is buyers responsibility to review and keep their information up to date to avoid items are not misdirected and delayed. We thank you for your cooperation.|
NOTE - WE SHIP MONDAY-FRIDAY and although we try to ship the majority of orders the same day some, during peak periods, and orders after 4pm (US Eastern) will go out the following business day. If that falls on a Friday after 4pm then the next ship day will be Monday morning. There are no postal collection services Saturday hence we take 1 day off and resume packing on Sunday.
Please send all communication via eBay messages to provide a prompt reply. Thank you.
Item must be in perfect, original condition. This means if you return something that has been used, worn, altered, is missing items, or is without the original packaging or garment tag you can’t receive a refund for that item.
There are certain items we can only take back if they’re returned in the original, unopened factory-sealed packaging. These include: • Undergarments, socks and stockings • Shoes & Boots (Does not apply to shoe covers, boot tops, or costume shoes designed for indoor use only or one time wear) • Wigs, beards, facial hair or any other artificial hair including hair pieces, hair clips/extensions, headbands, barrettes, hair accessories, and Hats with attached hair
All orders with free shipping will be subject to a 15% restocking fee.
IMPORTANT: ALL OUTBOUND POSTAGE (ON NON FAULT RETURNS) IS NON REFUNDABLE.
Please note that costume styles can change without notice due to a change in the manufacturer's production. These changes, no matter how slight, are beyond our control. We apologize for any inconvenience.